Worldwide, companies in the financial services industry face tighter regulations and customers are more wary in the aftermath of the U.S. subprime mortgage crisis of 2007 and the resulting economic downturn across the U.S. and Europe. However, they could use smart technology tools to conform to stringent regulatory requirements, win back consumer trust and deepen those relationships using business analytics, social and mobility platforms. In this white paper, which is part of a “Future of the Industry” series covering several industry groups, Knowledge@Wharton and Wipro Technologies explore how technology could help financial institutions.