Wipro Technologies: Energy, Utility and Natural Resources Companies Meet Uncertainty with Technology

Oil and gas companies today want faster returns on their investments and reduced risks. To get there, they are heading to new geographies, and advanced exploration and drilling technologies. Utilities, meanwhile, are layering value-added services onto their offerings and aligning themselves closer to the customers, and natural resources companies, like mine operators, want more engagement with local governments and communities. They all also are responding to challenges around price volatility, regulations, the environment, health and safety measures, and more demanding customers. In this Future of Industry series white paper, Wharton management professor Witold Henisz and Wipro Technologies’ senior vice president, Anand Padmanabhan, explore the opportunities and challenges ahead.

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Wipro Technologies: Power Growth by Using Technology Smartly, Says YES BANK CIO Amit Sethi

India’s nine-year-old YES BANK has used technology smartly to avoid getting overshadowed by bigger and older banks. It has pursued flexibility and speed, and avoided large up-front technology investments through outsourcing modular, off-the-shelf technology solutions to pace spending in line with growth. Large doses of creativity also are helping the bank to find novel ways to reach India’s unbanked population and to bypass the limits of its branch network. Amit Sethi, the bank’s chief information officer, shares his strategies with Knowledge@Wharton in this white paper.

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Wipro Technologies: Bharti Airtel’s Jagbir Singh Casts Himself as the ‘Painkiller’ for Customers and His Business

As Jagbir Singh surveys his role to design, build and operate the network for India’s largest mobile phone services provider, he knows that success is based on understanding two areas — the customer experience and his company’s business needs. Singh is chief technology officer (CTO) and director of the Network Services Group (NSG), India & South Asia at Bharti Airtel, the world’s third-largest mobile phone services provider (after China Mobile and Vodafone), with operations in 20 countries. He oversees more than $4 billion in annual spending, based on capital expenditures and operating expenses.

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Wipro Technologies: Accountability in Health Care -- Collaboration and Analytics Are Key

The health care industry continues to face demands for cost control, while needing to show  improvements in quality of care. Policy makers are taking the lead. The U.S. Accountable Care Act (Obamacare), signed into law in March 2010, identifies these as its core goals. While there seems to be a near equal split between ACA enthusiasts and critics, the “trend towards accountability in healthcare is irreversible,” says to Sangita Singh, a senior vice president and global business head at Wipro Technologies. Health care and life sciences companies must reinvent business strategies to survive and grow, says Patricia Danzon, Wharton professor of health care management.

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Wipro Technologies: EMC’s Sanjay Mirchandani Serves Up Ready-to-Go Business Intelligence

Sanjay Mirchandani, chief information officer at EMC Corp., has a straightforward plan for providing outside clients with leading-edge information technology services: Prove the value of new concepts by first implementing them in-house. Mirchandani begins by engaging EMC employees and business units in order to assess their needs and preferences.

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Wipro Technologies: Big Gains Await Retailers, Consumer Goods Organizations in a Digitally Savvy, Analytics-driven World

Retailers and consumer goods organizations are collaborating and finding new ways to analyze data from consumers and shoppers in order to extract business intelligence. The aim is to bring efficiencies to supply chains, operations, manufacturing and marketing. Marshall L. Fisher, Wharton professor of operations and information management, and Srini Pallia, a Wipro’s senior vice, explore the challenges and opportunities ahead.

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Wipro Technologies: Assessing the Bounties and Boundaries in Big Data Analytics

Many companies are finding a huge upside potential in data analytics to grow revenues and profits, and cut costs. Sharper analysis of rich data from an expanding range of sources is enabling more cost-effective marketing and improved customer engagement. As a result. companies are investing in information management infrastructure to extract the gains. Yet, data analytics cannot be effective beyond a point, and companies need to keep their approaches grounded in reality, say Peter Fader, Wharton marketing professor, and K. R. Sanjiv, global head of analytics and information management at Wipro Technologies.

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Wipro Technologies: Balancing Power with Responsibility as Technology Makes for a Richer, Simpler World

The debate is widening on whether technology is making our lives simpler or more complicated. Technology is certainly putting more power in the hands of users, allowing them to work faster and safer, and cut costs. Yet, technology can also be a treadmill that is hard to stop, and it can have potential adverse impacts on health, safety and the environment. In this white paper, Anurag Srivastava, chief technology officer of Wipro Technologies in Bangalore, India, and Shawndra Hill, Wharton professor of operations and information management, offer insights into how to use technology responsibly.

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Wipro Technologies: AkzoNobel’s CIO Pieter Schoehuijs

Rugby is the sport that best defines the style of Pieter Schoehuijs, the CIO of AkzoNobel, the Dutch multinational maker of decorative paints and specialty chemicals. Schoehuijs, 47, likes rugby because it is a team sport whose members bring different skills. “Some people are very strong, some are very fast and some kick well,” he says. “They have to work together in a concerted effort and need to be very dedicated to be successful.” In this article he shares his insights into what drives him on the job.

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Wipro Technologies: State Street CIO Chris Perretta Brings Precision, Planning and Execution to IT Projects that Advance Business Strategy

Christopher Perretta likens a successful IT program to a beautiful golf shot. Achieving such a program calls for aligning the IT function with the business goals of the company. This in turn requires close cooperation with other departments and the ability to recognize customer needs. Such skills are particularly important in a financial services industry that currently faces pressures ranging from sweeping regulatory changes to diminished financial returns.

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