Christopher Perretta likens a successful IT program to a beautiful golf shot. Achieving such a program calls for aligning the IT function with the business goals of the company. This in turn requires close cooperation with other departments and the ability to recognize customer needs. Such skills are particularly important in a financial services industry that currently faces pressures ranging from sweeping regulatory changes to diminished financial returns.

Download this article: The CIO Series -- State Street CIO Chris Perretta